RETURN POLICY
Returns & Exchanges Policy
We accept the return of products. Customers have the right to apply for a return within a few days after the receipt of the product.
-Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
-Please contact us in advance and we will provide you the address where you should return to. Do not send them back to the address on the package. Or no refund will be issued.
-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping costs.
Items that do not meet these criteria will not be considered for return.
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Order Cancellation
Your order will be fully refunded if it’s canceled within hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after hours of purchase but before shipment, a cancellation fee is applied. We will NOT accept order cancellation requests if the order has already been shipped.
Contact us
If you have further questions/issues, please don’t hesitate to contact us at our email or chat with us online.
Please contact the customer service staff for the address of changing or refunding.
We accept the return of products. Customers have the right to apply for a return within a few days after the receipt of the product.
-Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
-Please contact us in advance and we will provide you the address where you should return to. Do not send them back to the address on the package. Or no refund will be issued.
-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.
-Buyer is responsible for return shipping costs.
Items that do not meet these criteria will not be considered for return.
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Order Cancellation
Your order will be fully refunded if it’s canceled within hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders canceled after hours of purchase but before shipment, a cancellation fee is applied. We will NOT accept order cancellation requests if the order has already been shipped.
Contact us
If you have further questions/issues, please don’t hesitate to contact us at our email or chat with us online.
Please contact the customer service staff for the address of changing or refunding.
Return time：Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.
We will refund as soon as we see normal logistics.